Making Regulatory Training Engaging — Swiss National Bank's Solution
Completion rates look great on dashboards, but behavior rarely shifts. We unpack the structural reasons why—and what to do differently.
Industry
Educational Publishing
Founded
2022
Team Size
12
Headquarters
Zürich, Switzerland
Thieme since 1886, medical publishers have been responsible for providing healthcare professionals with evidence-based knowledge and educational resources, which are crucial for quality patient care.
The Challenge
Lack of focus on students’ learning outcomes
Since 2016, Baccalaureate Schools have been responsible for supporting students in reaching baseline competencies in Mathematics and the German language, which are crucial for university entrance. To address this, the St. Gallen Department of Education developed a learning support system centered around these competencies. However, the existing system primarily focused on testing rather than teaching, failing to adequately support struggling students and frustrating teachers responsible for assessment.
Taskbase reduced onboarding time from X weeks to a weeks while improving knowledge retention by Z%.
— Caroline Smith, Thieme
Our Solution
Building an Intelligent Tutoring System
Taskbase supported the St. Gallen Department of Education in developing Lernnavi, a learning support system featuring dynamic performance dashboards and intelligent recommendation systems. Lernnavi uses dashboards to provide insights into student performance, including the number of tasks answered correctly, incorrectly, and the time spent on each task. These analytics facilitate personalized task recommendations, empowering teachers to customize learning experiences for each student.
Data protection was a key focus in the development of the Lernnavi platform, leading to its division into two platforms to safeguard student data and enhance usability. The user platform, which holds personalized student data, is for students and teachers, with teachers only accessing student work if shared or through a designated teaching mode. Meanwhile, the authoring platform, managed by Taskbase, generates content and feedback, with anonymized communication between the two systems ensuring data privacy while leveraging Taskbase’s AI for continuous improvement.

The Outcome
Improved Comprehension
71 percent of students say Lernnavi increases their chances of getting good grades. Over half say Lernnavi helps them better understand the concepts in school lessons.








