Product · Recording and transcription

Every conversation, recorded and transcribed.

Phone calls, meetings in person, calls from your desktop and virtual meetings, in any language with transcription. Use our recording, or keep the recorder you already have.

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Recording

Every conversation, wherever it happens

Recorded and transcribed. Optional: keep the recorder you already use.

Phone callsiPhone, Samsung and other Android phones, from the normal phone app.

In-person meetingsThe Taskbase app, which you take with you.

Calls from your desktopFrom your CRM, such as HubSpot, or Aircall, with the desktop app.

Virtual meetingsWith a bot in the call, or in the background with the desktop app.

LanguagesEnglishGermanSwiss GermanFrenchItalianSpanish… every official language with transcription

The four ways a conversation is captured. No customer data.

Everyconversation: phone, in person, desktop and virtual

Anylanguage with real transcription, Swiss German included

0extra cost: use our recording, or your existing tool

From conversation to work done

1Capture itAny call or meeting, any way you hold it.
2Transcribe itIn the language it was spoken in.
3Understand itRead against your playbook and the account.
4Act on itCoaching, follow-up, CRM updates and reports follow.

The widest coverage

The most complete coverage we have seen

Conversations that are not captured cannot be coached or followed up. Taskbase covers the ways your team really talks to customers.

01
Every way to talk
Phone calls from the normal phone app, meetings in person with our app, calls from your desktop and CRM, and virtual meetings with a bot in the call or without one, in the background.
02
Every language
Any official language that transcription exists for, with no restriction. Even Swiss German works really well, which matters when your team sits in Switzerland.
03
Ours or yours, your choice
Our recording is voluntary. Taskbase integrates with the recorder you already have, at no additional cost, so every conversation counts.

Recording view

A recording page with only what your team needs

Most recording pages show everything and are used by no one. Taskbase starts with a standard view that stays calm, and your team changes it: which facts sit next to the video, in which order, per team and down to the individual.

CallsStandardSales repCustomer successProduct

Discovery call with Northwind Freight

9 Nov 2026, 14:15 · 30 min · Mia Keller · Daniel Roth

0:00 / 34:14

TranscriptSearch transcript

Mia Keller0:01

Good, how are you, Daniel?

Daniel Roth0:02

Fantastic. The quarter is finished, so that’s good news.

Mia Keller0:08

Great. Shall we start with how new reps get up to speed?

Call summary

Northwind wants new reps productive sooner and asks for a pilot in Q1.

55%

Speaker insights

Transcript word share

Mia Keller 55%Daniel Roth 45%

Key topics

OnboardingPilotCRM sync

Next steps

Send the pilot plan by Friday.

Commitments

Decisions

Customer priorities

Open questions

The recording page in its standard view. People and company are fictional.

A standard recording view with video, transcript, summary, topics and next steps.
Change it yourself: add, remove and reorder what sits around the recording.
A sales rep, a customer success manager and a product manager each see what they need from the same call.

Recording plus sales automation

The recording feeds the work after the call

Once a call is captured, Taskbase writes the follow-up as a draft in your mail tool, updates the CRM and the deal room, and prepares the next briefing.

Drafts

Written by Taskbase after your call with Northwind Freight

ToDaniel MoserDraft

SubjectNext steps after today’s call

Hi Daniel,

Thank you for the time today. As agreed: we start the pilot in Q1 with the scope we discussed, and your ops lead joins a 30-minute call next Tuesday at 10:00 to sign off.

I have attached the pilot outline and the data-protection summary your legal team asked for.

Best regards,

Anya

Pilot outline.pdfData protection.pdf

SendEdit

A follow-up draft written from a recorded call. Names are fictional.

Follow-ups in Outlook or Gmail, ready to send.
CRM updates with suggestions.
The next morning briefing already knows what was said.

See sales automation

Recording plus skill development

And every call becomes coaching

The same recording gives each rep their feedback after the call: what went well, and the one thing to try next. Taskbase measures whether it was read and whether it helped.

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