The simplest support you have ever used.
Tell your Coach: “Send this to support.” That is all. Our team gets a notification, sees the whole conversation and answers you in the same chat.
You asked: Can you integrate with Orbit Calls?
There is no ready-made Orbit Calls connection yet, but a custom link is possible. Support sets it up for you.
Send this to support.
Sending to Taskbase support…
The team gets a notification and sees this whole conversation. You get the answer here, in your chat.
2 hours later
Hi Maya, the custom link for Orbit Calls is live. Your Coach reads new calls from today.
A request for a new integration, sent to support from the chat. The person and the tool are fictional.
How it works
Three steps, all inside the chat
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1
Tell the Coach
Say “send this to support”, in your own words. Add a screenshot if it helps.
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2
Our team is notified
Support gets a notification in the background and sees the conversation, so you never have to explain it twice.
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3
We answer in your chat
The reply, and any change we make for you, comes back through the Coach.
When to use it
Anything you would otherwise write an email about
The Coach did something you did not expect
Tell it to send the conversation to support, and we look at exactly what happened.
You need a new integration
No ready-made connection for your tool? Many can be linked with a custom link, and support sets it up.
Something looks wrong or missing
A skill, a setting, a number. Show it with a screenshot and send it.
You have an idea
Ask for a feature or a change to a job. Support passes it to the team that builds it.